Dial Direct
Insurance
Cover – Happy deal.
Car and pothole cover from R322PM*
R1M 3rd party cover
Replace or repair tyres & rims from pothole damage
Cover – Streetsmart combo
Car, pothole & cellphone cover from R499PM*
Replace or repair tyres & rims from pothole damage
Cellphone cover if damaged or stolen
Cover – 4PEACE deal
R1M building cover + solar system cover + power surge + geyser from R432PM*
Damaged or destroyed items will be repaired or replaced
Cover – XL Combo Deal
Car & Home + cellphone cover from R548PM*
R1M 3rd party cover
Pothole cover that replaces or repaird tyres & rims
- Car Cover from R261pm*
- Up to 25% Cash back after being claim free for 4 uninterrupted
- Manage your policy needs via our app
- Same day turn around via express claims services. (Ts&Cs Online)
- Retrenchment cover (6 months premium waver)
- Death premium wavier (6 months premium waver)
- Total permanent disability premium waver – if you are in a serious accident and have a loss of income, your premium will be permanently waivered.
Key Features & Benefits
- Simplified Insurance Options
Dialdirect emphasizes clarity and simplicity in its insurance products, aiming to eliminate unnecessary complexities. For instance, their Third Party Only cover provides essential protection against damage to other vehicles or property, starting from just R180 per month. This approach ensures customers receive exactly what they need without extraneous details.
- Comprehensive Value-Added Products
Dialdirect offers a range of supplementary products to enhance standard coverage:
- Auto Top-Up Plus: Covers the finance shortfall if a financed vehicle is written off or stolen and not recovered.
- Scratch & Dent Cover: Addresses minor vehicle damages like chips and scratches without affecting the main insurance policy.
- Legal Cover: Provides access to telephonic legal advice, mediation, and litigation services.
- Funeral Cover: Offers financial assistance for funeral expenses.
- Vehicle Warranty & Service Plans: Ensures continued vehicle maintenance post-manufacturer warranty.
- Tyre & Rim Cover: Covers repairs or replacements for damaged tyres and rims.
- Personal Accident Cover: Provides financial support in case of accidental injuries.
- Express Claims Service
Dialdirect’s Express Claims service ensures same-day approval and payout for various personal and household items, such as windscreens and geysers, provided all necessary documentation is submitted promptly.
- 24/7 Emergency Assistance
Their Assist Benefits include round-the-clock roadside, home, medical, trauma, and legal assistance. These services are automatically included with certain insurance policies, offering comprehensive support in emergencies.
- User-Friendly Mobile App
The Dialdirect Insurance app allows users to manage their policies efficiently, offering features like claims submission, policy updates, document access, and emergency assistance requests. Additionally, users can earn a Payback Bonus of up to 25% of premiums after four consecutive claim-free years, and receive a once-off 1GB of free data upon confirming risk details on the app.
Unique Selling Points
- Payback Bonus: Unique in the South African market, Dialdirect offers a Payback Bonus that refunds up to 25% of premiums after four consecutive claim-free years, promoting responsible insurance usage.
- Comprehensive Assist Benefits: Their 24/7 emergency assistance covers a wide range of services, including medical, legal, and home assistance, providing holistic support to policyholders.
- Express Claims Processing: The same-day claims turnaround for select items sets Dialdirect apart in terms of efficiency and customer satisfaction.
Innovative Value-Added Products: Offering products like Auto Top-Up Plus and Scratch & Dent Cover, Dialdirect addresses specific customer needs beyond traditional insurance coverage.
Industry Recognition
Dialdirect has been acknowledged for its excellence in the insurance sector:
- Forbes 2025: Ranked #1 in the Car Insurance category in South Africa.
- Ask Afrika Orange Index® 2025: Named a Top 3 Insurer in the Short-Term Insurance Industry, reflecting strong consumer trust and satisfaction.
Dialdirect is a licensed non-life insurer & FSP. Ts&Cs Online. Based on non-comprehensive cover. Premiums are Risk profile dependent and reviewed annually. Cash Back is an option benefit available at an additional cost.